Health & Safety Precautions
Keeping Your Family Safe
We realize we are in a unique position to be part of the wellness solution. We aim to bring our extensive depth of knowledge, preparedness and experience in the science of cleaning to facilitate the prevention of illness and maintain a healthy living environment. By sanitizing to help disinfect your home, we strive to provide worry-free peace of mind when you are home. A clean house is important for the health and well-being of your entire family.
High Touch Point Sanitizing
A clean home is not only a happy home, it's a safe and healthy home. On routine pre-scheduled recurring cleanings, we place special emphasis on the highest touch surfaces in your home to help prevent illness. This includes:
- Cabinets & drawer pulls
- Door knobs & handles
- Appliance handles
- Light switch covers
- Sink faucets & knobs
- Kitchen counters
- All bathroom surfaces
Here are the highlights of the procedures we have implemented to ensure your safety and that of our cleaning technicians.
- Pre-certify staff health checks daily: Each morning we pre-certify staff health through our multi-step screening including temperature checks before clock-in or clock-in is unavailable.
- Gloves: Cleaning technicians wear nitrile (100% latex free) gloves in your home with proper donning and doffing always.
- Shoe Covers: Cleaning technicians will wear shoe covers (when requested) in your home.
- Hand & Equipment Sanitizing: Cleaning technicians are trained in proper hand washing and will do so entering and leaving homes. In addition, technicians are supplied with ample hand sanitizer and equipment is wiped down with disinfectant before entering your home.
- Microfiber: We are 100% microfiber. Microfiber is proven to remove up to 98% of microbes including bacteria and viruses. Our entire system is color coded, room by room to further prevent cross-contamination in your home. Each and every home receives its very own amply supplied and specially made bag of freshly clean microfiber. We use different cloths for dusting, glass, kitchens, bathrooms, stainless steel, high & low long dusting and mopping hard surface floors. After use in your home, cloths are removed from cleaning for the day. We only bring freshly laundered cloths into your home. For professional cleaning operations like ours, preventing cross-contamination both within and between jobs is a hallmark of the way we do business.
- Floors: Our floor cleaning system is closed loop. We use two hard surface floor cleaning methods; pH neutral and when requested disinfectant. All microfiber floor cleaning pads are blue and we use a fresh pad every 150-200 Sq. Ft of hard flooring surface throughout your home. It is common for technicians to use 5-10 fresh floor pads per home sometimes even more.
- Vacuums: Our vacuums are gold level, green label HEPA certified (the highest seal available) by IICRC & CRI Institutes with a sealed filtration system – 100% of air passes through the HEPA media filter, keeping dust particles, most allergens and irritants from escaping back onto the floor or into your indoor air. Before and after each home our vacuums are thoroughly cleaned and sanitized to disinfect. For professional cleaning operations like ours, preventing cross-contamination both within and between jobs is a hallmark of the way we do business.
- Sanitizing to Disinfect: Cleaning for health and wellness are hallmarks of our service for over 17 years right down to our disinfectant of choice and EPA approved - "peroxide". Our disinfectant of choice is safe, effective and non-toxic for adults and children, allergy & asthma sufferers and pets and is biodegradable for the planet. Our cleaning agents are both effective and safe for your family, indoor air-quality and the environment.
- Social Distancing: Our solo technician model lends itself to natural social distancing for our staff. Our technicians leave from home to arrive at their first morning job, move onto lunch, followed by their afternoon job, from which they head home. When technicians greet you and while working in your home we ask that they be given 6 feet of social space while cleaning. Pets included. On the rare occasions we work in a team our system is designed to carry out social distancing.
- Staff Illness: We have made it 100% clear to stay home if they are at all feeling unwell. No exceptions, period. Safety & wellness come first.
- Client Illness: We ask that if any client has a household member who is exhibiting flu like symptoms to please notify our office so we can reschedule cleanings until they are well. We will decline to clean any home for a period of 20 days after anyone in the home has traveled internationally. We will not enter any home where someone is sick. We are all in this together.
- Added Training & Certifications: We are always learning and growing our base of knowledge to meet the high standards of cleaning for health and wellness. Our weekly "Mini-Morning Training's" are a huge hit. In addition to the over 180 hours of initial certified training each and every cleaning technician receives, we’ve most recently added these 3 professional training certifications; GBAC (Global Biorisk Advisory Council), Division of IISA - SARS-CoV-2/COVID-19 Fundamentals Certification, GBAC-Trained Technician,
IICRC (Institute of Inspection Cleaning Restoration Certification) - Professional House Cleaning Technician Certification,
Modern Cleanings – What House Cleaning Professionals Need to Know in a COVID-19 World.
We take our role as an essential business in the fight against this novel coronavirus seriously. Freshen Your Nest is a leader in the house cleaning industry in implementing cleaning processes that carefully remove harmful matter from the home and dispose of it in a responsible manner, minimizing any chance of cross contamination. Keeping your home clean is one of the most important things we can do to prevent the spread of illness and this new coronavirus.
Please call us in the office with any questions or concerns.